1. The “Ethernet” cable is disconnected.

    1. Plug in the network cable.

  2. The WiFi/Ethernet is disabled

    1. Press the “Circle” button to navigate to the home screen
      You may need to “Swipe” up from the bottom of the screen

    2. Click on the Menu button or “Apps”

    3. Click on “Settings”

    4. Locate “Network & internet”, “Internet” or “Ethernet”

    5. Turn on the “WiFi” or “Ethernet”